US Life & Pension Associate

Are you a meticulous and experienced professional with a solid background in US Life & Pension services? WNS (A Part of Capgemini), a renowned global leader in business process management, is actively seeking a dedicated US Life & Pension Associate to join our high-performing team in Pune. This crucial role focuses on maintaining accurate financial records, ensuring stringent compliance, and providing exceptional support in the dynamic US Life & Pension sector. If you thrive in a structured, office-based environment and are committed to upholding the highest standards of data integrity and regulatory adherence, this opportunity as a US Life & Pension Associate is for you.

Key Responsibilities

• Maintain comprehensive and accurate records for all financial transactions and customer activities, ensuring non-editable audit trails.
• Manage both electronic and paper-based records, including efficient archiving and retention in strict accordance with process guidelines.
• Guarantee immediate and secure access to records for regulators, trustees, customers, and auditors, meeting all service-level requirements.
• Retain and manage correspondence records in a readily recoverable format for stipulated retention periods, ensuring data accessibility.
• Implement proper version control and governance mechanisms for all process documentation and operational procedures.
• Ensure continuous compliance with all operational, regulatory, and customer-specific requirements and standards.
• Provide essential support for the accurate retrieval and management of both historical and current customer records.

Requirements

• Minimum of 1 year of practical experience in US Life & Pension, US Retirement Services, Life Annuities, or Pension Administration.
• Graduate or equivalent qualification in any stream from a recognized institution.
• Prior experience within the Insurance or BPO industry is highly preferred.
• Exceptional attention to detail and a highly process-oriented mindset.
• Demonstrated ability to communicate effectively and work efficiently in a fast-paced, high-volume environment.
• Strong understanding of record-keeping principles and data governance.

What We Offer

• Opportunity to work with WNS, a global leader and part of Capgemini, on critical US financial processes.
• A structured and supportive work environment that fosters professional growth and learning.
• Comprehensive training to enhance your skills and deepen your understanding of the US Life & Pension domain.
• Exposure to best practices in compliance, record management, and customer service.
• A challenging yet rewarding role with a clear path for career development within the organization.

Join WNS and leverage your expertise as a US Life & Pension Associate to contribute to our commitment to excellence and client success. We operate on a US shift schedule, requiring a commitment to 5 days work from the office in Pune. Candidates with an immediate to 90-day notice period are encouraged to apply.

Interested candidates are invited to share their updated CV to begin their journey with WNS.